Your Information and Privacy

Here at Hideaway Studios Group we take your privacy and personal information very seriously. We collect certain information about you when you visit and use our website. We only retain this information for as long as required.

Please take a look at our privacy promise.

Privacy Promise

Time-lapse Systems is the trading name under the Hideaway Studios Group and Hideaway Media Ltd umbrella.

We do not collect information on this website for marketing purposes unless submitted to us with consent via the contact form. We may use the personal information collected on this website to help improve the website and user experience by monitoring how visitors use the website. Find more about personal information in our personal information section of our privacy promise.

We do not share your data with other organisations. We may however, share data to websites linked from this website to indicate how you found their website.

Personal Information

What information are we collecting?

We collect simple browsing data including:

  • IP address from which you accessed the website
  • Web browser and version
  • Operating system
  • Localisation limited to town/city and/or country
  • Demographic data limited to age range and gender
  • Date and time you visited the website
  • Website address from which you accessed our website

When submitting your details via our contact form, we will store the following data:

  • Full name (as provided)
  • Email address
  • Telephone number

What are we doing with your data?

Your data helps us to improve our website by monitoring how you use it. Unless you voluntarily submit personal information via our contact form, we can’t personally identify you using your data.

The personal information you submit via our contact form is securely stored for the purpose of responding to your enquiry and contacting you regarding the services you are enquiring about. Unless you voluntarily consent to, we will not use your personal information for marketing purposes and will not be pass it on to any third parties or affiliates of Time-lapse Systems.

Where is your data stored?

We store your data on secure servers in London. Your data can only be viewed by certain members of our staff and our providers. By submitting your personal data, you agree to this.

How is your data secured?

Hideaway Studios Group have procedures and security features in place to try and keep your data secure once we receive it.

We won’t share your information with any other organisations for marketing, market research or commercial purposes. We may pass on your personal information if we have a legal obligation to do so.

Can we delete your data?

We can delete personal data that identifies you either by name, email or IP address on request. We aim to action deletion requests within 30 days of the received date. In order to ensure the request can be carried out successfully we may ask for you to confirm your personal information prior to deletion.

Please get in touch via [email protected], providing your current public IP address, full name and email address.

Can you see what personal information we have about you?

You can request a copy of your information and have any mistakes corrected.

An administrative charge may apply to retrieve or amend this data. You will need to provide two copies of your ID to ensure the data we’re providing is yours.
These can include:

  • Passport
  • Driving Licence
  • Birth Certificate
  • Utility Bill (dated within the last 3 months)
  • Bank Statement (dated within the last 3 months)

Please also provide your current public IP address and email address.

Please get in touch via [email protected].

Do we share your data with other organisations?

We do not share your data with other organisations or third parties. However, as mentioned in ‘Do we pass on your data to other websites?’; if you go to another website from this one, we may pass personal information collected about you on our website to the destination website.

Where does this privacy promise apply?

Our website contains links to and from other websites. This privacy policy only applies to this website.

Do we pass on your data to other websites?

If you go to another website from this one that we link to, we may pass personal information collected about you on our website to the destination website. You should read the privacy policy on that website to find out what it does with your information.

Is your data passed to our website from another website?

If you come to our website via a link on another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more.